We understand - You are not alone

Life can be unpredictable, and financial challenges can arise when you least expect them. If you're struggling to meet your loan repayments, remember you're not alone, and help is available.

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How can we support you?

While MatchMe Money didn't provide your loan directly, we're here to help you navigate this difficult time:

  • A listening ear: We're here to hear your concerns and understand your situation.
  • Connecting you with your lender: We'll help you get in touch with the finance company you borrowed from, ensuring your voice is heard.
  • Stress-free communication: Reaching out won't impact your credit score. We're simply here to facilitate the conversation you need to have.

Getting in touch is easy

We're here to support you on your journey back to financial stability. Don't hesitate to reach out, taking action today can lead to a brighter financial future.

Additional resources

For free, confidential budgeting advice and support, visit www.moneytalks.co.nz or call them on 0800 345 123, they offer valuable resources to help you manage your finances during challenging times.

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Our commitment to you

Your wellbeing is our priority. When you reach out to us, you can expect:

  • A compassionate and understanding response
  • Clear communication throughout the process
  • Prompt action to connect you with your lender
  • Respect for your privacy and situation

Remember, seeking help is a sign of strength, not weakness. Many people face financial hardships over their lives, and there are options available.  Let us help you take that first step towards finding a solution.

Woman on phone speaking to MatchMe Money.
Important information
  1. Loan contract terms are from 12 months (secured and unsecured) to 60 months (unsecured) and 84 months (secured).
  2. The Annual Interest Rate (AIR) for Personal Loans is variable, ranging from 9.49% (secured) and 11.49% (unsecured) to 29.95% p.a. with loan terms from 12 months (secured and unsecured) to 60 months (unsecured) and 84 months (secured). Your actual rate depends on your circumstances, loan type, security provided, and an individual credit assessment.
  3. For illustrative purposes, an unsecured Personal Loan of $10,000 over 5 years at 13.95% Annual Interest Rate (AIR), including example lender, introducer, and other fees of $745, results in monthly payments of $255.40, with a total repayment sum of $15,234, reflecting an Annual Percentage Rate (APR) of 14.60%. Quoted totals do not include optional Payment Protection Insurance, Motor Breakdown Insurance, Lifestyle Protection or other Insurance products a customer may choose to add to the loan. For further information on lender, introducer and other fees refer to our rates and fees.
  4. Please review all fees in any loan contract before accepting. Approval is subject to lending criteria and an affordability assessment. Offers are subject to approval. Terms and conditions apply.
  5. Please note that we do not provide financial advice. The information on this page does not constitute a loan offer. We strongly recommend that you seek independent financial advice before making any financial decisions. Every individual's financial situation is unique, and a qualified financial advisor can provide personalised guidance based on your specific circumstances.
  6. Taking out a loan is a significant financial decision. Make sure you fully understand all terms, conditions, and potential costs before proceeding. If you have any questions about the information provided, please don't hesitate to ask us for clarification or you can contact the Money Talks helpline at 0800 345 123 or help@moneytalks.co.nz.

Get in touch

We're here to support you on your journey

Contact us

MatchMe Money Limited (FSP1007463) is registered under the Financial Service Providers (Registration and Dispute Resolution) Act 2008.

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